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Scott

United States

1 Reviews
3 Reads
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1 review

The Knot

Buggy interface, lost work multiple times, terrible customer service

Buggy interface, lost work multiple times, terrible customer service. I've ordered a sample and we will see how that looks but at this point more likely we go in a different direction for invitations. Multiple times while working on the draft the website would crash and we would lose unsaved progress. Started saving much more frequently, but then after checking out with my sample, it deleted my fully saved draft. Customer Service basically ignored the question and suggested that I "take screenshots" just in case.

2026-05-19Verified