Too long of a delay + Ghost
Ordered a playmat in April and it told me it would arrive by May 8th, and I needed it for a event that's on June 6th. May 1st, they let me know they were experiencing some delays and it'll take another 2 weeks. I said it was fine as i didn't need it till June 6th I did order it early anyway just in case. May 20th comes around and still nothing, so i reached out and get in contact with them asking for an update and stating i need the playmat by June 6th. Get a response from the same person saying it'll be out in 2 weeks telling me that June 6th is just an unrealistic deadline... and if they wanted to make it possible HAD to send it out by the end of the week which was impossible to do in such little time. Making it sound like they haven't even started making the playmat (over a month after i ordered it) I told them its unprofessional and inappropriate they havent even started and its gonna take them more than 2 months after guaranteeing me arrival by May 8th. They have since ghosted me :D I used to hear nothing but good things about this company but now im seeing nothing but negative reviews almost like they sold out :(