Well developed platform, good managed hosting alternative
Well developed stable platform, feature-rich and very useful for WordPress (hosts other stacks but we don't use them). Support staff is knowledgeable and fast, but the platform makes us almost never open support requests (we opened perhaps 5 in 1 year). If you want to consider alternatives to WP Engine, Kinsta, and all the other managed hosts, I'd recommend trying it. We pay for our servers, everything else is set-up by xCloud, so no performance-tax (think of limiting PHP workers), no scaling or visitors tax. Backups, security, email hosting, all we need in 1 place.