I have been a premium member for years
I have been a premium member for years. Recently I had to get a new phone and had issues with logging into my account on it. Because I used my phone as my main device, other devices I tried to log into didn't recognize my info and it locked me out. Since that, the customer support lines I called never ring and are just dead ends. The AI chat just tells you to reset you password or submit a customer ticket. You submit a customer ticket and they send you a automatic email telling you to just reset your password. So far I have not been able to reach anyone to help reset my login or get any help. It's been a week. I am going to switch everything over to gmail, already have, once (if) I get access back. This is just ridiculous there is this little of actual human interaction or support from a company this size.