Shady return policy/ Bad customer service
Shady return policy. DO NOT BUY FROM THEM. RIP OFF. I would have given a zero star but it does not allow. It does not state on the website that the dress is not returnable. The policy says you need RMA authorization. When I requested the RMA, they are telling me I have to send a video with my seamstress taking the measurement of the dress and it is not guaranteed and if returnable I will be charged a 50% restocking fee. Customer service is horrible. I read the return policy, and it states 5 days. It took them two days to reply leaving only 3 days. They are horrible. This is an extremely awful and frustrating experience. It seems that a lot of people are experiencing this