So many surveys with issues and poor customer service
I report at least 30 surveys with errors each week. There is one survey that still has the same glaring error after 18 months of me reporting it. Many of the agents rely on boilerplate text that does not address my tickets. You cannot actually speak to a person or do a screenshare when there is an issue. I have been told I am expected to do hundreds of hours of free work because all members are expected to do the same!