Disappointed
When I ordered my item from The Knot's registry page the purchase did not follow through and when I went back to try and fix the issue, the item was marked "purchased." Not knowing if I would be paying for a second item, I went ahead and ordered what was asked for off of Amazon, hoping there was a glitch. When I reached out to customer service with my issue, I recieved and AI chatbot with a response that was drastically out of touch with what I had written. One disappointing moment after another. Finally, someone reached out from the Knot to see if they could assist ( I assume it was a human but who knows), and by that time my issue was non-existent. I will not be recommending The Knot to any newlyweds.