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LYU HANYU

United States

1 Reviews
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1 review

Airpaz

Pieces of shit about refund

Order No.: 1036101522 My booking failed on Airpaz. Instead of refunding funds through the original payment channel, this platform arbitrarily converted my money into vouchers. This conduct is unreasonable for the following reasons: Refund policies were not clearly notified in advance during purchase, violating consumers' right to information. Voucher refund was arranged without my authorization, which is utterly improper. Airpaz's unfair regulation stipulates that excess voucher amount beyond new order fare will be invalidated. Remaining balance cannot be cashed out or refunded again. Such terms occupy users' funds and cause loss of capital time value, seriously violating legitimate consumer rights. I sent a lot of emails yet received no reply. Such practices illegally occupy personal funds and result in loss of time value of capital, seriously infringing legitimate consumer rights. I have sent numerous emails but never got any response. The platform management is chaotic, and my phone calls also failed to get effective handling. I reserve the right to take legal action.

2026-05-24