زهفت

I have been waiting for the Boosteroid…

I have been waiting for the Boosteroid LG TV app to be available in my region for over half a year. Instead of providing real technical answers, their support team has been an absolute nightmare. During a recent live chat, the agents (ShiftSupernova and MoonDust) abruptly disconnected my session THREE consecutive times while I was explicitly told to wait for a manager. I sent a formal complaint via email (Ticket SO-14527) regarding this highly unprofessional behavior, and they have completely ignored me for days. They shift the blame to LG, disconnect chats to avoid helping customers, and ignore formal complaints. This is by far the worst customer service experience I have ever had. Avoid them!