Hello,
Hello, Unfortunately, the tracking number you provided on your website does not work and appears to be invalid. My package is still missing because it was shipped to the wrong address. I have sent my correct address many times through your email, but nothing has been fixed. When I call the phone number provided, no one answers. The automated system keeps asking for the tracking number repeatedly, then says the tracking number is invalid and disconnects the call. This situation has been extremely frustrating and unprofessional. As of today, I still have not received my package or my refund. Please either: • Correct my address and resend my package immediately, or • Issue my full refund without any further delays.