Find somewhere else to spend your money
I have no control over whether or not something needs a signature at delivery and apparently neither does partsology. I understand that. But there has to be a way around it because I know there are probably hundreds of people in my situation that work full time jobs and can’t be home to sign. So I call fedex and let them know that I can’t be home to sign and she gave me a suggestion to have the items shipped to a fedex authorized location which is a Dollar General about 300-450ft from my house. I can literally walk there. I am not sure how that changed my delivery time from 2 days to over 5 days. Then I get told that it is not there problem that I need to get ahold of FedEx myself. I spent over $600 at your business. The least you can do is get ahold of someone somewhere and get to the bottom of it. I won’t be spending anymore money at this company and I dang sure will not recommend it to anyone. I just hope and pray that the quality isn’t near as bad as the customer service. *EDIT* This is an edit in response to the partsology employee. I can literally upload pictures and videos of how close I am to the Dollar General the items are supposed to be being shipped to now. I just do not understand how me saying “yes, can you please ship it there instead of my house so I will not have to be there to sign for it and I can get it either before or after work” threw off the delivery date by a whole week if not more. It’s still being delivered to the same general area…….when I say I can walk to this store I mean I can walk out of my front door and be there in less than 5 minutes. And by the way I was told by the FedEx representative that you guys are the ones that place signature required on certain packages not them. Because I also asked the representative if there was any way around that and she said no that the seller has already authorized a signature.
