Three times better be the charm
Well let's see, I have had to call this company PULS, three times to fix my fridge, and am bring told that when they can get the tech back out that they would let me know. As far as I see this it should be a priority to them since this would be the third time they are having to come out and fix my refrigerator, seeing that it was not fixed the two times before. This company does not care that I am without a fridge once again, I have to wait for them even though it's their fault my fridge is not fixed yet, I paid $407 for this service already and have been told if there is another part after I have paid for two parts already that I will have to pay for it as well. This is not a company that cares about their customers, to tell me after I paid $407 to have this done and still is not fixed and this will be their third time back out for the same reason as the first visit. Nothing new but the same thing is wrong as the first day they were here. I will not pay a penny more for them to fix my fridge for something that should have been fixed the first time, I will never us this company again. I wonder if channel 8 news would like to hear how this company treats their customers, when they can't fix something they say they are qualified to fix. They should be the one to eat anything from here on to fix what they came out to fix in the first place for $407, and still not fixed. You would think if it wasn't worth fixing them they would say something. I have a Whirlpool side by side fridge, problem: freezer keeps freezing up and fridge won't stay cool when this happens. Been told by other company's easy fix but guess not for this company's service tech.