Double standards for big brands vs small creators. Terrible quality.
"I chose this platform based on the positive reviews and promised high-grammage product quality of large brands (e.g., OrganicStarboy). However, as a boutique brand founder, the scenario I encountered in my first trial order was a complete disappointment. Logistics and Delivery Problems: It took a full 21 days (almost a month) for my order to arrive. It's impossible to achieve customer satisfaction at this speed in e-commerce. Fabric and Quality Deception: The product, sold as 400 GSM in stores, definitely doesn't feel that heavy; it's quite thin and feels like a standard fabric. Faulty Workmanship: When the product arrived, there was a very poorly made, white layer right inside the seams, looking like it had been left unfinished. The visual quality and internal workmanship are unacceptable for a premium brand. The Big Truth: While this platform directs orders from large brands with thousands of sales to the highest quality subcontractors and strict quality control lines, it condemns new boutique entrepreneurs to unchecked, defective, and low-quality subcontractor producers. Moreover, it completely ignores negative reviews on Trustpilot and only considers positive ones." By responding in this way, they are trying to hide this double standard system behind it. Newcomers should be careful; you may not see the same quality service in your boutique orders as you do in big brands. Don't risk your money and time."