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United States

1 Reviews
3 Reads
1 Useful

1 review

Sears PartsDirect

Made an order

Made an order. Less than an hour later I tried to cancel my order. Site said I couldn’t but I could return them. When the order showed. Only two of three parts arrived. Looked at my order status. Showed the expensive part was canceled, but I was still charged $300 for the part. Returned the two parts they did send. Was only credited for one of the small parts. Parts direct has ZERO customer service. It’s all AI. Was unable to get my refund. I did a chargeback with my CC company. It was denied. NEVER DO BUSINESS WITH SEARSPARTSDIRECT

2026-05-28Helpful 1