I purchased one Turbro mini split from…
I purchased one Turbro mini split from HomeDepot and 3 Turbro units through Amazon. So far I’ve installed 3 units. During installation of two of the units, one did not release refrigerant into the lines, after vacuuming down the lines and cracking open the low side, opened both valves all the way, still no refrigerant or pressure on the gauges. Contacted Turbro, a few days later, they asked me to do a couple of things, one was to start up system and get the error code, guess starting it up release the refrigerant, everything started working fine. I was an hvac mechanic for years, but mini splits are new to me. Support was very helpful, pretty sure if the unit would have been inoperable, they would have replaced it. I had purchased the units 6 months prior, but found out the house had severe termite damage, had to replace walls and floor first, before installing units. Was very helpful,