I'm a disabled woman of 66 years
I'm a disabled woman of 66 years, they knew that going in their predatory sales tactics indicated that I could have a much larger debt text liability than when they actually Did my 3 years of back taxes?I only ended up owing 1600.00. I paid them $2600.00, for their services. Three weeks ago I received a letter indicating that they were going to sever our relationship and that they felt that they had performed a gallant service for me and that we should part on good standing. Optimitax relief offered me a $700 refund for services not rendered, I can assume they read I gave them a review, an honest review in the Better Business Bureau, OTR then reneged, and now they are indicating that I have to withdraw my Better Business Bureau review in order to get the $700. Please don't be blinded by their staff. There are no tax professionals. You will not be able to talk to a tax attorney, you will be tossed around head count, I went through 5 different CSR representatives in 2 years. I have filed formal complaints with the IRS have provided them with forensic evidence of the calls I received when I was recording them.I also sent them all of the emails, indicating that they were in constant contact with the I.R.S which they were not. There is nothing criminal in their actions.Other than the fact that I can file the complaint. If you're reading this , then please do yourself a justice , reach out review stop allowing this predatory behavior... I am currently joining as many class action as possible and we'll continue to do so to fight for people like me who don't get taken advantage of because they got sick.. Call the IRS are actually go to a tax attorney Do not invest time energy or your precious emotions on this company.You will be sadly taken advantage of all of this can be proven.