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Kanguro Insurance

Horrible company. Continues to charge you after you cancel also

Service is horrible and every customer service rep speaks with broken English. I canceled my Insurance months ago and they continue to take payments from me. They told me the computer is giving them issues closing the account. Meanwhile because of them taking money from me, it has messed up my payments for other bills. I have an organized bank account with exactly what I need for bills not expecting to be stolen from. Right now they owe me 3 months. How is it my problem they have problems with the computer. That money should be back in my account. Regardless. It wasn't theirs to take. I still have not received money back and I'm expected to wait for them to figure it out. Not acceptable. Not my problem. Also the app they have never works. This company is a Sh%$ show. Don't bother using them. I could go on about other issues but I'd write a whole chapter.

2026-05-29