Unless you’re already deep in, USE ANOTHER COMPANY. I have ROYALLY screwed myself.
This place is complete bullshit. There is one guy named John that’s been the best help I got. Hell I’m using them as a way to grow my money but I might as well go work for NAYAX because they don’t do shit all day. Complete waste of time and if I ever get the option I will go with someone else. Every part of this has been lies and misleading. I do one thing and they need something else after but the whole time I’m under the impression of “one last thing”. Currently have been on hold for over an hour and I’ve been able to get in contact one single time since 8:00AM it’s now 1:40PM(John). First time ever leaving a review for anything if that tells you anything. I don’t want much. I want to reach to a multimillion dollar company and actually get customer service on the line and use what I paid for. Clearly an upper level management problem, either that or they have thousands of calls coming in. In that case it’s still a management problem because why are there not enough people answering phones. I don’t want to give a bad look and I sure don’t want to bring karma onto myself but this is genuinely ridiculous and if I did it over again I probably would’ve went with someone else had I known. Granted, all that being said if it ends up being just fine then there’s plenty I can apologize for but I have 2 readers that had to be in this morning and I thought 2 weeks was more than enough time to get simple tasks done but I guess it’s not. My review- 1/5 as of now. It could change in the future but they earned their rating.