May 2026 Thumbtack update RUINS the platform
Thumbtack is just another annoying provider who overcharges leads across the board in all service sectors. Their MOST RECENT (5/30/26) is ridiculous and I expect other operators to drop out of using the service like flies along with me. Without access to client's phone numbers, we cannot accurately fill out the systems we use which require accurate numbers to enter a client information. If we are required to call from only our registered device, my employees who reach out from different phone number can no longer handle my leads for me. If I no longer have access to the client's phone number, my outreach flow within my CRM has been interrupted. If I not longer have access to the client's phone number, now I get double notifications from my app and CRM which I have already connected with Thumbtack. This was an ill-informed, dumb mistake of an update by this company. I expect this to be QUICKLY reversed as I'm sure the market will respond to this idiocracy.