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Jerelle Henry

United States

1 Reviews
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1 review

Freeway Insurance

Do not shop with this company for many reasons …

Do not shop with this company for insurance! They are sloppy and unprofessional. First, they got my policy wrong. And when I called about it, they never returned my call. After calling again, I finally was able to talk to my representative. After telling her that the address was wrong, she pretended to correct it but never did. Then upon further investigation, I noticed that my DOT number was wrong on my policy. So I called back again and was told that she would get back with me. Instead she texted me instead of calling me. If that wasn’t bad enough, the ELD device that I need to in order to run my company was sent to a completely different address. Why, because she never corrected the mistake that she claimed to have fixed. I can go on and on about the unprofessional behavior that was displayed by my representative but it would be redundant. I just want anyone who is thinking about choosing this company for insurance to reconsider and find another company.

2026-05-31