Fast customer service if you use phone
My customer service experience with FlexiSpot regarding an error in my order was exceptionally positive and demonstrated a strong commitment to customer satisfaction. I contacted the team right away to change my tabletop size to the preferred 140x70. Patrick efficiently handled the resolution, providing a clear link and instructions to pay the price difference, and ensuring my original order was held until the change was resolved. Once I completed the payment, Patrick successfully updated my order to the desired Particle Board 140x70cm in Maple Color and confirmed it was processed for dispatch within 3–5 business days. The seamless handoff and clear communication from Patrick ensured a quick resolution, resulting in me receiving the exact product I wanted.