Still waiting after 3–4 months — unacceptable delays
My experience with Akimomo has been absolutely unacceptable. I’ve been waiting around three to four months for a figure and still haven’t received it. They initially emailed me showing damage to the box. I agreed to accept it because I hoped that would allow them to ship the figure quickly. On August 31, they told me my order was in the second batch being processed by their warehouse. They said packing was expected to finish that week, with tracking potentially updated that Tuesday or the following Tuesday. More than a month later, I’m still waiting. At this point, I want my order canceled and a full refund so I can buy the figure elsewhere. Had I ordered from another retailer, I probably would have received it by now. Accepting the box damage and then waiting months without receiving the figure has been extremely frustrating. They need to provide realistic shipping estimates and follow through. Based on my experience, I wouldn’t order from them again.