The customer service is a joke
The customer service is a joke. Not only were there hidden fees but they was no sympathy what so ever. Every representative i spoke with was rude and treated like the whole situation like it was my fault. On the other end the workers were not trained properly and i was given wrong information which led to more fees that i payed for. This company is a money pit who values nothing but profit and nothing for the guest. I will never go back to this gym or affiliate myself with this company ever again.