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Luis R RamirezTorres

United States

1 Reviews
5 Reads
0 Useful

1 review

FYTOO

Order glasses on June 18 2026 and was…

Order glasses on June 18 2026 and was charged same day the glasses were shipped and are on hold at the Dallas TX post office since June 26, 2026, because the package has counterfeit postage, send ane mail to their support address,asking for explanation and no response, also called their phone number and nobody to answer, left name email and my phone number and nothing. This company is a scam, do not buy anything from them. UDATED WITH Order number 260617189212614384 Tracking Number 9302099148216637515515 Second update After 1 month and 7 days I received a replacement pair of glasses. Still I won't order anything anymore from this Company. Their customer service is marginal, if you try calling the phone numbers on their website nobody is available at any time of day or night you call, if you send and email never gets answered the only way I got and answer was when I get them a 1 star rating, for their service (lack of service). Then they indicated that they would reorder my glasses and that please changed my 1 star rating to a 5 star rating, on my book a 5 star rating is for companies that deliver on time, correct and efficient without the customer having to contact them. So as far as the glasses, they are what I order, so happy with that, but for the rest of the experience is a no go for me. Not a 5 star experience, went to 2 stars from 1 star because I got the glasses I order.

2026-07-10