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Susan Gurspan

United States

1 Reviews
1 Reads
1 Useful

1 review

Elevenforest

Review Title: FRAUDULENT BAIT-AND-SWITCH BY ELEVENFOREST: Zero-Star Scam Operation Designed to Wear Consumers Down Rating: 0/5 Stars (If I could leave zero, I would)

This company is running an outright FRAUDULENT operation. They advertise beautiful, premium, textured clothing online—promising gorgeous 3D embroidery, intricate lace overlays, and high-quality linen-blend patchwork. What they actually ship for your hard-earned money is not even close to a substandard imitation; it is absolute garbage. They took my $106.97 and sent oversized, hideous polyester sacks with cheap, flat photos of the advertised lace and embroidery poorly printed onto the fabric. There is no texture, no lace, and no quality. It is a complete and total scam. When confronted with this undeniable documentation, their customer service department attempted to trap me in a coordinated, escalating negotiation scam. They intentionally deploy exhausting, ridiculous counter-offers to force customers into giving up: * 20% Refund Offer: They "apologized" and offered a measly 20% refund, demanding I pay return shipping for their deceptive error. * 35% Refund Offer: When I demanded a full refund, they increased it to 35%, still refusing to cover shipping. * 50% "Keep It" Offer: Finally, they insultingly suggested I accept a 50% partial refund and "keep" their useless garbage so they wouldn't have to deal with a return. THIS IS A CALCULATED WAR OF ATTRITION. This company intentionally sends incorrect, worthless items, betting that consumers will get frustrated by the financial burden of return shipping and accept their idiotic compromises. I have provided absolute proof of their error, and they still refuse to budge. This review is going live across every consumer-complaint platform, and a dispute is being filed with my bank for the full $106.97 since they have refused to issue me a full refund. DO NOT TRUST THEIR POLISHED MARKETING. THIS IS A SCAM.

2026-06-02Helpful 1