Incompetent customer service Third World AI
No medication, no refund, zero customer support. Total nightmare dealing with Joyous customer service. The post office lost my 3rd-month refill shipment on May 20th. I reached out to Joyous immediately, and for nearly two weeks, they have given me the exact same cut-and-paste AI replies claiming they are "escalating" the issue. It's now June 2nd, and they haven't done a thing. They even told me to just go back to the post office, completely failing to understand how shipping and tracking work. They won't ship a replacement and they won't issue a refund. Do not trust them with your medication.