Put in an order for iPhone 16 pro on…
Put in an order for iPhone 16 pro on 29May26, it is already 8June26 and there is no REAL updates regarding my order. In the website, it says my order is pending, but their customer service said it has been accepted. I did emailed them and asked if the device I'm ordering is actually available but they avoided the question and said orders will usually be shipped within 3-5 working days. The reason for the delay is because the device is going through some quality checks (which doesnt make sense). But I tolerated it. I guess its been 9 days now and I have yet to receive any REAL updates on my order. Now, based on your terms and conditions, the device will be shipped within 3-5 days, now that the terms and conditions has been breached by your company, I, as a consumer have the rights to seek for legal actions. So dear Compasia, it doesn't matter if you have high volume trade going on, the device is up for sale in your website, you have the responsibility to deliver it to your customer based on the timeframe you promised, as per your terms and conditions. So, please do deliver my order or I'll just lodge a police report and file a tribunal complaint. Order ID: CAMY260500485 Sincerely, Your paying customer. Part 2 of the review. Right after I posted the above review, they reached out to me on the email as well. They told me that the device that I ordered is not available. So they gave me a free upgrade instead. I replied them "aight bet. I dont care. Just make sure it gets to me fast. Because i need it for work purposes" The next day, they updated my order to "completed" and item "delivered" HAHAHAHAHAHAHA THEY EVEN GAVE ME UNTRACEABLE TRACKING NUMBERS! I've been trying to trace my parcel for the last 2 days but it says unavailable. So, now I'm gonna take legal actions. Thank you compasia