Up until this month I was doing…
Up until this month I was doing fantastic after 5 months of treatment. I have PTSD and extreme anxiety. I have been now two weeks without my medication and have been back and forth with the pharmacy, USPS and the joyous care team and still do not have my medication. USPS tells me they never received the item. The pharmacy tells me to file a claim with USPS but that could take weeks to resolve. I know the company can see that I have not signed for the delivery and they can see that it was never delivered because the tracking completely stopped after the shipping label was created. This is someone's Mental Health and well-being that is affected by this that it should be taken a little more seriously. The care team just directs me to USPS and it's like a never-ending nightmare Circle. To do so well on a medication and have it abruptly taken from you is not safe and not ethical at all. I can't talk to a real person because there's no way for me to do that only emails and phone calls.