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Gary Herzenstiel

United States

1 Reviews
5 Reads
1 Useful

1 review

OmegaXL

Omega XL did not relieve pain. Customer service battle

Omega XL did not relieve pain when taken as directed (4 pills a day for 15 days.) When their customer service was contacted via phone, the agent tried to sell me more Omega XL, claiming that I needed to give it more time to work. Further, they denied my refund request, saying that I had only 30 days to make the request. Auto-signed up for a monthly subscription with the initial purchase, too, which had to be canceled by phone. After they saw this post, they reached out, telling me that I only had 30 days to request a refund. I referenced their TV commercial's fine print, which says 60 days! They weren't going to budge. Then I told them that I would not delete the post here, only update it. Only then did they issue a full refund.

2026-06-09Helpful 1