Cancelled my membership in person and…
Cancelled my membership in person and it didn't go through. They continued charging me for an extra year even though I moved out of state. Would not refund me because they couldn't prove I tried to cancel. They never sent me a cancellation email for either time I tried to cancel my membership even though the second time a year later it was successful. DO NOT USE VASA FITNESS. Neither the support chat or helpline were helpful at all. They suggested I had no proof of prior cancellation requests even though I cancelled my gym membership in person over a year ago. They conveniently can't find any record of it.