Do not recommend
I have regretted choosing Tebra since the day I signed the contract. The rep I spoke with to purchase the license was amazing, but as soon as I signed, I found it very difficult to get in touch with my onboarding manager to start the onboarding process. The software itself is clunky and really not customizable. I am unable to set up telehealth as the only option for patients to schedule, they cannot self schedule more than 6 weeks out, I can't seem to require payment prior to a patient logging in to a cash-pay visit, and patients are able to log in to visits without filling out any of our required forms. Their templates are clunky and difficult to customize, and processing billing has unnecessary steps. I wish I could have walked through a telehealth visit before signing like I could with Charm, to at least know what to expect. Unless big changes come, I will plan for a different EHR when my contract expires.