Thumbtack customer service is really…
Thumbtack customer service is really bad. Their live chat agent doesn't work and be aware that they put you on hold to speak a person for at least 30 minutes. We run a swim business and used Thumbtack to generate leads and the experience was really poor. I paused the account and no reminder was sent to let me know that the account will be unpaused after 30 days and they continue to charge without sending proper notification. BE CAUTIOUS BEFORE YOU SIGN UP!