If I could give 0 stars
If I could give 0 stars, I would. When the war started, eSky contacted me and offered a full refund for my booking. I accepted their offer and provided all the requested information. However, it has now been 5 months, and I am still waiting for my refund. Every time I contact customer support, I receive the same response: “We can’t do anything.” This is completely unacceptable. Promising a full refund and then leaving customers waiting for months without any resolution is extremely frustrating and unprofessional. I would not recommend eSky based on my experience.
