Sending this letter was a nightmare
Sending this letter was a nightmare. Received a request for a POA (nobody knows why ... it was a freacking LETTER). They did not respond to emails. Phone calls reached a stupid AI system, with no chance to talk to a human. Then finally, after 21 hours they sent an email with the request for a POA for "importing" a letter! Then they charged an additional amount (60% of the original cost) to "represent" me in front of the importing authorities. The letter was opened but finally arrived. Absolutely dissapointed!