Horrendous customer service not worth the discounted prices
Thrive Market prices are good- hence two stars, rather than one. Their customer service has degenerated to such an extent that the aggrevation is not worth their discounted prices. I won't bore you with how frustrating the inability of their virtual agent to understand was. Or its continually getting confused. Or its not transfering me to a live agent when I asked. And asked. And asked. Several products which should have lasted months and months, were spoiled. I spent almost an hour with their virtual agent about this going around in circles. Even the human being I finally got to didn't address my concerns, but kept sending irrelevant form messages. Thrive Market used to have better customer service. I'll get the same products elsewhere for a bit more, but without all the hassle.