Will there be updates coming soon to…
Will there be updates coming soon to fix all of these ongoing problems? After reading the reviews and experiencing these issues myself, I honestly feel like I may have made a terrible decision choosing this company. I own a family-owned self serve car wash business, we have worked extremely hard to get everything up and running. We need our payment systems to work reliably. Instead, we are constantly monitoring the Moma app, dealing with problems, and reimbursing customers just to try to keep their trust and their business. I’m honestly at a loss. I simply want to be able to run my business without constantly worrying about whether the credit card system is going to work properly. We worked so hard preparing for our opening, but instead of having a smooth launch, we have dealt with repeated customer complaints about the credit card payment issues. So disappointing, customers simply driving away because they cannot get the system to work. Are these problems actively being addressed, and should we expect updates or permanent fixes soon? We need to know there is a real solution coming because operating like this is not sustainable for our business.