Unprofessional support – They refuse to replace a filtered IP
I purchased a VPS from GhostVPS with the expectation of a working service. The IP they assigned (178.32.16.41) is completely filtered in Iran, where all my users are located. I tested the IP from Iran: - Without VPN: Timeout - With UK VPN: Connected successfully I also tested ports 80, 443, 8080, 2095 – all blocked from Iran. I contacted support and provided clear evidence. Instead of helping, they: - Blamed my country's filtering laws - Refused to change the IP - Refused to issue a refund - Gave misleading technical excuses (e.g., testing SSH instead of the actual service ports) They even admitted that OVH allows IP changes, but still refused to help. I paid for a service that does not work for my users. They kept my money and offered no real solution. I do not recommend GhostVPS for anyone who needs a clean IP for international users. Ticket ID: #HQU-960116 IP: 178.32.16.41