Paid for order that never showed up.
I placed an order on June 1, was charged $35 dollars for it, got a confirmation email saying the order would be shipped with next day shipping. It's 15 days later and the order still hasn't arrived. I downloaded the Shop app to track my package like the confirmation email suggested, but my order didn't even show up in their system. I sent an email to customer service over a week ago and haven't heard from them, and I called the customer service # on their website only to get an automated message saying the number is no longer in service. Don't know what the deal is, but I was charged for a hat, still don't have it, and every way I try to reach someone is a dead end.