Terrible experience
Terrible experience. They sent me fake items that looked nothing like the pictures on their website. When I tried to return them, they refused unless I paid for shipping back to China, which from Europe is extremely expensive. I also had no confidence that they would actually refund my money once they received the items. In the end, I was left with fake lamps that did not match what I purchased, and the company refused to accept the return or refund nearly €500 that I had spent. The customer service was just as bad. At one point, they told me to destroy the items, send them photos as proof, and then they would refund me. Another suggestion was that the lamps were “amazing” and that I should simply give them to friends or neighbours. It was incredibly unprofessional and completely unacceptable. I would strongly advise against trusting this company.