Botched Order / Good Customer Service
The first order we did, 4 out of 30 books were worth keeping. Each book was cut to a different size, borders were uneven or non-existent. Colors were unsaturated. However, customer service was quick to correct the situation and do a reprint. They should have provided free expedited shipping too. I had to wait a week. The reprint was fine. But it was like there was no quality control for that first order.