Bad quality and the worse customer service
I found the pair of shoes that I want to replace the same one I bought about 2 years ago which I only wear few times and the top started peeling off and looks so bad. When I clicked purchased. The discounted did not apply and I called the customer service and they stated that I need to return the shoes and repurchase again which is very stupid as I already paid 25 for shipping. And I requested the repair service , the customer service kept telling me that they can't offer the repairs even I stated that I will pay for it. What kind of high end designer has the shoes that is falling apart after 3 wears. Bad quality and bad customer service. I have more than 200 pair of designer shoes and none of them has the top peeling off after 3 wears.