Things they don't tell you
So they forget to mention everything comes from the factory. Then when they are notified by the factory that they don't have a part the SS396 site does not notify the customer. 3 weeks later I call and find out that they have to get permission from the factory to reimburse me the money spent. This whole transaction could take another 2 weeks. No. There is nothing they are willing to do to correct it. Yes they know it's a problem. Yes they know THEY got the money, but they have to wait and get authorization from the factory shipper.