The initial sale went well with the…
The initial sale went well with the exception of confirming the color of the computer. Unfortunately, when I sent the computer back, it took longer to repair the problems than building the computer did from the . Although I was communicated with many times during the sale and immediately after there was no contact during the time you were repairing the computer. No one let me know you receive the computer, which they stressed was my responsibility. There was no haste to get that computer back to me in your tech department made it clear that there would be no haste to get that back to me. It took you three weeks to build the computer originally actually about 18 days, but it was with you five weeks to correct the problems with the system . Your technician said things like you’re in line, waiting in a line to get this system fixed. When someone has had to send the computer back to you, there should be a feeling of haste to get that computer back to the person and feeling like I was waiting in line to get my system. Back was not a happy thing for me also the lack of communication left me feeling disconnected and unimportant