Up until now
Up until now, there have been little issues. And the joyous team has actually been supportive. I currently have a refill on my prescription and I was told I do not and I needed to make an appointment for over a week away with a NP who is not my Dr. I’ve always seen my actual dr previously. I don’t know what’s going on. I sent a screen shot showing my remaining refill. I was told it doesn’t exist??? Is this a normal experience anyone else is having? I feel like I’m interacting with an AI…I was already billed for this prescription. I read online I could be sent an interum refill if indeed I didn’t have a current refill, until my dr. appointment. Anyone else please share if you’ve had this experience. Thank you