Same order, different shades of the same colour
I purchased 5 bridesmaids dresses on the same order, having previously paid for the ‘try-on’ service, great we thought, picked a colour ordered the dresses fab. When the dresses arrived there were THREE different shades. I spoke with customer service who stated we needed to add a note if we wanted them from the same fabric run, despite they were ordered together. In what world would I want three different shades of the same colour of dresses ordered together?! To return them we’ll have to pay despite it obviously being a mistake on the company’s part. It’s a complete and utter joke. My wedding is in two months and this has caused so much stress, avoid at all costs.