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John Willems

United States

1 Reviews
6 Reads
0 Useful

1 review

Byrna Technologies

After sale service

I contact Byrna about an issue with a Byrna holster. Megan assisted me. I was looking for advice on how to fix the issue I was having. I learned I was the only one reporting the issue and there not a likely recourse. Megan however stayed with the problem I was having an came up with a great solution. As someone who has contacted customer services with other question I had begun to believe that customer service was a dying art. Megan showed me this was not true and has restored my faith in customer service. Gold stars to her and Byrna.

2026-06-22