Update
The jewelry is nice, but when they repaired my chain, they sent back a chain that was 3 inches longer than the original. I sent it back to be corrected, they kept it for over almost 2 months, and then sent back the same 3-inch-longer chain.. I’m waiting to hear back from them now, will update based on resolution. Update: The customer service team has been very helpful, and I will continue to update my review based on the outcome/when I get the correct length chain back.