Horrendous customer service
Horrendous customer service. I ordered speakers for next day delivery. Still nothing over two weeks later. They ignore emails at all levels of the company. I chase daily. Send updates to the CEO and other board members. They just don’t care and ignore basic customer service. It’s just rude! Existing speakers are fantastic- but what’s the point if they ignore you when you have an issue. Update. Received finally. Offered 20% off another order 😀. Declined. Works very well with other speakers but not going through all that again for eg a portable speaker. I’ve spent well over a thousand with them already. Hopefully that’s the end of the experience