Sonos Inc.

The sound is out of this world

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Great products!

Sonos tanking old equipment AGAIN!

Someone already bought this up. S1 DOESN'T WORK WITH S2. LITERALLY. bought a new beam 2. My old Sonos gear. Will not work at the same time. Sonos know this. Designed it. When beam2 is on and I try to use the old equipment. Update to S2 app. Which tanks the old equipment. They know it won't work. Went through hours and hours of useless troubleshooting with Sonos. All to be sent to a senior engineer that just gaslit me, shouted me down when I disagreed with him over what the issue is. It's Sonos' issue. Nothing here. It's not the power lead or ethernet cable. Lost it at this point. This is just a repeat of trying to tank old equipment so we have to buy new. Tried it a few years ago. But the backslash hit . Now it's rolling out to some long term users by the backdoor. Couldnt get it through a few years ago. So it's the new tactic. Make it too much grief to keep. Alongside abusive customer support. And yeh I sweared. Yeh I through gaslighting etc back at them . The equipment is great. The company. You cant trust them. If you have old equipment. Buy someone else's. Eventually they will just make it not work when you have new sonos. If they reply here. Don't trust a word of it. I have emails of, instead of trying to fix things personally. It's just attack attack attack. Then wahhhh when I give it back. Wish id never heard of Sonos. Edit after response. I'm aware that S2 dont work together, however S2 should not be making S1 equipment not work at all. The app in S1, shows upgrade to S2. Stopping any function of the old equipment. And with your response, showing it's intended. Sonos up to your old tricks, from my perspective few years ago. Anyone noticed they didn't even try to deny it. So buyer beware. Sonos will from my perspective be tanking our old equipment eventually. As they tried a few years ago.

Perfect and great sound experience

Great portable speaker with BT and wifi…

Great portable speaker with BT and wifi connection. It is simple managament with lots of options for conectivity

Very good material

Very good material, very Easy to install.

Good advice with practical…

Good advice with practical demonstration. Helpful installation with good explanation of device capability.

Quality and product

The Sonos speaker sounds great

The Sonos speaker sound very good with my tv. The app is very useful and the online help information to do the setup was very clear and helpful.

Best Premium ATMOS Home Theatre Setup in India

I recently purchased the full Arc Ultra Immersive Setup with Era 300s from 8mm in Raipur, India, and I couldn't be happier. The store was incredibly helpful, ensuring I received products with the latest manufacturing dates in perfect condition. This is my first Sonos purchase, and it easily outperforms the Bose and Sony systems I've tried in the same price range. I initially only bought the Arc Ultra, but I was so impressed—and the dealer offered such a great price—that I decided to complete the setup. What really sets Sonos apart is their product longevity. Unlike competitors who release new models every year, Sonos builds systems that last and won't become outdated. The intergenerational compatibility between speakers is also a huge plus. I highly recommend both Sonos and this dealer! The performance has been incredible, and setup was a breeze. While the NFC setup for the Sub4 failed and required a manual workaround, the system has otherwise performed far above my expectations. It is super smooth and easy to use, and the app works flawlessly. The real star of the show is Dolby Atmos content, where the entire setup truly shines. Aesthetically, it looks fantastic in my living room and has already received many compliments. People are often surprised by the massive sound coming from such relatively small enclosures. The Sub Gen 4 is also amazing—you can really feel the thump without any unwanted vibrations.

AdamUnited States · 1 review · Experienced 2026-08-05 · Posted 2026-08-06

The Sonos system sounds great but is is awful!

The Sonos system sounds great, wireless and is so good when it works. Sound rivals much more expensive whole house systems…….when it works, which is about 1/3 of the time you turn it on! If you enjoy neglecting your guests for the first 30 min. of a party while you are on the phone with tech support to fix a system that worked 30 min before when you turned it off to get in the shower Sonos is for you! If you just want to throw on some music while you cook but spend 45 min on the phone with some sketchy (some are very good, but 50/50) tech support while your dinner burns, Sonos is for you! It is a wonderful system when it works, and it has worked great in my house for years, but with no changes on my end it has gone to pot, literally no longer works from hour to hour. Not sure what has happened with the programming team, but it is horrible now, and it used to be rock solid since I bought the first one in 2015 or so! A real shame! Looking for a new solution.

FortblixFrance · 4 reviews · Experienced 2026-07-30 · Posted 2026-08-06

Very good experience with sonos

Very happy with my refurbished arc ultra with very powerful bass and Spatial Audio without any others speakers. Recommend that

Fabulous performance and easy to…

Fabulous performance and easy to configure and use.

It was straightforward once I…

It was straightforward once I understood how the whole thing fitted together. The instructions and guidance would benefit from an overall overview of the technical assembly of the component within the system.

With our system

With our system, that is about eight years old it was clunky to have music throughout the house. Adding this Sonos speaker system as modernized are set up and made it easy to use.

Sonos Beam - Small but Powerful!

Needed a soundbar and surround system to complement my new TV and after some research, opted for a SONOS Beam with Sub Woofer and two ERA 100 speakers. The result was awesome. True immersive cinema surround sound! Really easy to set up via the SONOS app and only one cable connection between the soundbar and TV, everything else is wireless (note: all separate units need their own power supply). Would HIGHLY recommend!

I'm very happy with my Sonos Play (2026) now

I bought my Sonos Play (2026) a few weeks ago in a Dublin branch of Harvey Norman, and was able to connect it to my Wifi very easily. However, I noticed that it appeared to drop that connection intermittently. Research on the web eventually led me to reboot my Wifi router and to reset the smart speaker. Since doing so, my Play has been behaving itself impeccably. I am impressed by its sound quality and its high level of water resistance is also a reassuring feature. I look forward to the addition of voice control for the TuneIn and YouTube music apps.

A product that sounds amazing

A product that sounds amazing. Stereo imaging is awesome that you could hear every detail of the song.

Per Jonsson NilssonSweden · 2 reviews · Experienced 2026-08-03 · Posted 2026-08-03

“Express delivery that turned out to be anything but express”

I placed order 107716114 on August 1st and paid extra for express delivery (149.50 SEK), which Sonos promises will arrive within 1–2 business days. Despite this, I didn’t receive confirmation of delivery until August 7th — far outside the advertised timeframe. Paying for express shipping should mean express shipping. It’s disappointing when a company doesn’t deliver on its own guarantees. That said, I’m very satisfied with Sonos products. But the delivery experience in this case was not up to the standard I expect from the brand.