Easy powerful 100% sound
Reply from Sonos Inc.2026-06-22
We're glad you like the sound!
About Sonos Inc.
Data updated- Website
- www.sonos.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 93% (27/29)
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About this business
Sonos is a leading audio technology company that revolutionizes how people listen and connect to sound. Since inventing wireless multiroom audio, we've continued innovating, creating wireless speakers, home theater systems, headphones, architectural components, and whole home audio solutions that have defined categories, pushed the boundaries of what's possible, and delighted listeners all around the world.
Written by the business, not verified by us.Is Sonos Inc. legit?
Sonos Inc. (www.sonos.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 93% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional audio performance and premium build materials of the speakers, noting that movies and music sound vibrant and deeply engaging. People also highlight that unpacking and configuring the new equipment is remarkably straightforward, simple, and efficient. However, some customers also noted frustrating issues with the mobile application freezing or becoming unresponsive during mid-use. Consumers reported spending considerable time trying to resolve unexpected connectivity drops, network errors, and difficult device pairing processes. Reviewers expressed disappointment when software updates failed or caused the entire system to lose connection across their local network.
Auto-generated from all reviews of this business. For reference only.What people say
Easy to set up and outstanding quality
Easy to set up and outstanding quality. Worth it
Reply from Sonos Inc.2026-06-22
We're glad you enjoyed your experience. Thank you for your positive feedback.
Your product met all my expectations. The sound is spectacular and speaker was easy to set up.
Your product met all my expectations
Reply from Sonos Inc.2026-06-18
We're glad it met your expectations. Thank you for your feedback!
Sonos Amp work great
Works great for our record player and cassette deck. Also like that Sonos supports Apple Air Play. Setup was simile and quick. Use one Sonos Amp to drive outdoor speakers and another contrive two pair of indoor speakers using an A/B switch.
Reply from Sonos Inc.2026-06-19
We're so happy to hear you're enjoying your Sonos Amp setup for both your record player and cassette deck, and appreciate your positive feedback on AirPlay support and the easy setup.
Very easy setup
Very easy setup. Great sound. Like much better then the Marantz and Klipsch surround sound system the Sonos replaced.
Reply from Sonos Inc.2026-06-19
We're so happy you found the setup easy and are enjoying the great sound! Thank you for sharing your positive experience.
Easy purchase of a quality product…
Easy purchase of a quality product along with good customer service and product support
Reply from Sonos Inc.2026-06-19
We're so glad you had an easy purchase and positive experience with our product and support. Thank you!
I guess it’s pretty simplewhenever I…
I guess it’s pretty simplewhenever I had a problem the girls were always there to help out They simplified everything for me Everything‘s working great But I know if something goes wrong I can always call and get some help. Much appreciated.
Reply from Sonos Inc.2026-06-19
We're so glad to hear our team was able to simplify things and provide excellent support. We appreciate your kind words!
Awesome sound quality that is crisp and…
Awesome sound quality that is crisp and gentle on the ear!
Reply from Sonos Inc.2026-06-19
We're delighted you're enjoying the sound quality. Thank you for sharing your positive experience with us.
Excellent sound
Reply from Sonos Inc.2026-06-19
Thank you for sharing your positive experience with us.
I recently purchased 2 Sonos Play…
I recently purchased 2 Sonos Play speakers and they are terrific! The sound quality is beyond my expectations for a Bluetooth speaker. It was very easy to start up and play, as well as connecting them together. My only “con” is that I wished the controls on the top of the speakers were a bit more pronounced and easier to see on the black speakers.
Reply from Sonos Inc.2026-06-19
We're so glad to hear you're enjoying the terrific sound quality and ease of use with your new speakers! We appreciate your feedback regarding the controls.
Truly top-quality equipment that…
Truly top-quality equipment that delivers way beyond any of the competition in sound and style.
Reply from Sonos Inc.2026-06-19
Thank you for sharing your positive experience. We are delighted you are enjoying your system.
Great product
Great product. Quality materials, awesome sound. Very happy with purchase.
Reply from Sonos Inc.2026-06-19
We're so glad you're happy with your purchase and the awesome sound!
Great customer service thru AI
Great customer service thru AI. Set up worked well including our Rogers controller for sound adjustments. My husband does not ‘do’ cell phones 🤷🏼♀️
Reply from Sonos Inc.2026-06-18
We're so glad to hear you had a great experience with our AI and setup, even with your husband's cell phone preferences! Thank you for your kind words.
Easy to set up.
Reply from Sonos Inc.2026-06-18
We're glad to hear that you found the setup easy. We appreciate your positive feedback!
Excellent product
Excellent product, good quality and sound Easy and quick to install
Reply from Sonos Inc.2026-06-18
We're delighted you found the product excellent, with good quality and sound.
Great sound quality with relatively…
Great sound quality with relatively easy setup. Looking to add Sonos ERA 100 speakers and mini sub.
Reply from Sonos Inc.2026-06-18
We're happy to hear you're enjoying the sound quality and easy setup. We appreciate your positive feedback!
Easy to use site with plenty of choices
Reply from Sonos Inc.2026-06-17
We're glad you found our site easy to use and enjoyed the variety of choices. Thank you for your positive feedback!
Sonos roam
Sonos roam Inferior product, dead after 2 year Bad product from start, a lot of firmware updates, bad electronics/battery There are other better alternatives for the money, stay away from this product
Reply from Sonos Inc.2026-06-17
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here: https://support.sonos.com/en/contact
Requires consistent resetting, rubbish systems
Sonos pair have consistently dropped off requiring frequent resetting. Would not recommend, expensive garbage!
Reply from Sonos Inc.2026-06-17
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here: https://support.sonos.com/en/contact
Highly unstable
Highly unstable. Unusable. Thinking of selling all my speakers.
Reply from Sonos Inc.2026-06-17
We are sorry that you are experiencing issues with your system. We recommend that you contact our technical support for troubleshooting. You can find the contact options here: https://support.sonos.com/en/contact
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